Shipping
📦 Shipping & Delivery Policy
Yes—shipping is free.
(With one small Aussie-specific twist. More on that in a sec.)
Because life’s full of “terms & conditions apply”… we prefer to keep shipping simple.
And before we go any further…
🔥 Buy 2, Get 1 Free (Same Product Type)
Two hoodies? Your third hoodie's free.
Two tees? Yep—third tee free.
Just stick to the same product type and enjoy the bonus.
🦘 Australia Shipping
We’ve got a special setup here:
Orders over $100 → Free Shipping
Orders under $100 → Flat Shipping Fee Applies
Still fair. Still transparent. Still very un-corporate.
🗽 👑 Everywhere Else (US & UK)
Free shipping. Always.
Simple. Clean. No strings.
🕒 Production & Delivery Times
Every product is made-to-order (fresh from the press). Once your order is placed, it immediately heads to our production partners.
| Product Category | Standard Shipping (Includes Production Time) | Cost |
|---|---|---|
| Clothing | 5–10 days | FREE in US/UK · FREE in AU over $100 |
| Tech Accessories | 7–12 days | FREE in US/UK · FREE in AU over $100 |
| Stickers | 7–11 days | FREE in US/UK · FREE in AU over $100 |
| Coffee Mugs | 5–10 days | FREE in US/UK · FREE in AU over $100 |
| Hats | 5–10 days | FREE in US/UK · FREE in AU over $100 |
🌍 Where We Ship From
We currently fulfil orders from the US, UK, and Australia.
As soon as your items depart the warehouse, our customer service team will email you your ETA. No guessing games.
📦 Split Deliveries
Different product categories = possible separate shipments.
If this happens, you’ll get a heads-up email so you know what’s arriving when.
💬 Need Help?
If you’ve got questions, concerns, or a suspiciously delayed hoodie:
📨 delivery@ekookaburra.com
We’re here to keep your shipping smooth, stress-free, and free where it counts.